Car Rental FAQ – Albanian Car Hire

Looking to rent a car in Albania? At Albanian Car Hire, we’ve compiled a detailed FAQ to help you understand everything about the car rental process at Tirana International Airport. Whether it's about fuel policy, insurance, or booking a car online, you’ll find all the answers here.

General Car Rental Questions

What documents do I need to rent a car in Albania?

To rent a car with us, you need:

• A valid driving license (Latin alphabet or International Driving Permit)
• A passport or national ID card
• A valid credit or debit card
• Minimum age of 21 years

Where is your office located?

We are located inside or right outside Tirana International Airport (TIA). A representative will be waiting at the arrivals hall or our nearby office. Easy access, 24/7 support.

Can I rent a car online in advance?

Yes. You can rent a car directly from our website: albaniancarhire.com. We offer instant confirmation and competitive rates.

Fuel Policy & Driving

What is your fuel policy?

We operate on a Same-to-Same fuel policy. This means:

• You receive the car with a certain amount of fuel (full or partial)
• You return it with the same fuel level

If the tank is returned with less fuel, a refueling charge will apply.

Can I drive the car outside Albania?

Yes, cross-border travel is allowed to the following countries with prior permission:

• Kosovo
• North Macedonia
• Montenegro
• Greece (special conditions may apply)

There may be a small extra fee for insurance coverage abroad.

Payment & Insurance

What payment options are available?

We accept:

• Credit Cards (Visa, MasterCard, Amex)
• Debit Cards
• PayPal
• Cash on arrival (if pre-approved)

Is insurance included in the rental price?

Yes. All rentals include:

• Basic Insurance
• Collision Damage Waiver (CDW)
• Theft Protection

Full insurance packages with zero excess are available for a small daily fee and are highly recommended.

Modifications & Cancellations

Can I cancel my booking?

Yes. Free cancellations are allowed up to 48 hours before your scheduled pickup. For short-notice cancellations, some fees may apply.

Can I change my car after booking?

Yes, based on availability. You can upgrade, downgrade, or change the category by contacting our team at info@albaniancarhire.com.

Car Pickup & Return

What happens when I arrive?

Our team will meet you at the arrival gate or designated parking lot. We’ll check documents, inspect the car with you, and you’ll be ready to go in under 10 minutes.

What if my flight is delayed?

No problem. Just share your flight number and we will track delays in real-time. Our team will wait for you even for late-night arrivals.

Do you allow one-way rentals?

Yes, you can return the car at a different location for an extra fee. Please arrange this during booking.

What if I return the car late?

We allow a grace period of up to 2 hours. Beyond that, extra charges may apply. Contact us if you need to extend your rental.

Extras & Services

Do you provide child seats and GPS?

Yes, we offer:

• Baby and child seats
• GPS navigation
• Wi-Fi routers
• Snow chains (in winter months)

Extras can be selected during the booking process or requested via email.

What car models do you have?

We have over 400 cars including:

• Economy: VW Polo, Citroen C1, Toyota Aygo, Opel Corsa
• Compact: Golf 7, i10, Ford Focus, Skoda Fabia
• Mid-size: Fiat Tipo, VW Passat, Renault Clio, Peugeot 308
• SUVs: Dacia Duster, Opel Mokka, Sandero Stepway
• Luxury: Audi A4, Mercedes-Benz C-Class
• 7-Seaters: VW Touran, Mercedes Vito

What is the average age of your cars?

Our fleet ranges from model years 2016 to 2023. All cars are well-maintained, clean, and regularly serviced.

Still Need Help?

If your question is not listed here, please contact us directly or call our 24/7 support line. We are always happy to assist you.